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Use of Site
Pioneer Custom Cabling (PCC) registration accessed via this Web Site for product and pricing is intellectual property of PCC. Pioneer Custom Cabling authorizes you to utilize this Web Site solely for product selection and pricing tendered by or for you to PCC for no other purpose. Without any and all limitation, you are not authorized to make the Information available on any web site or otherwise reproduce, distribute, copy, store , use or sell the Information for personal or commercial gain. This authorization is only authorized to you the recipient and is non-assignable. Any access or use that is inconsistent with these terms is unauthorized and strictly prohibited and shall result in breach of these Terms and Conditions which shall be enforceable.

Introduction
Pioneer Custom Cabling (PCC) respects each individual's right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at PCC's Web site.

By using this website, you consent to the collection and use of certain information by PCC in the manner specified in this privacy policy. PCC reserves the right, at our discretion, to change, modify, add, or remove portions of this policy at any time.

If we change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. You, the user, should visit this page from time to time to review the then-current policy because it is binding on you.

The date of last update to this Privacy Policy is January 16, 2006.

Part I.  Information Collection
PCC collects information through our Web site via registering for our newsletter or when you place an order with us.  We collect the name and email address for primary visitors

We may also collect the names, titles, company, address, email and phone numbers which our users divulge about other people, as in the case of a referral.  PCC does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect the following general data that is not personally identifiable information:

  • Date and time when you visited our site,
  • Length of time on site,
  • If you are a new or a regular visitor,
  • Your activity while on our site (pages where you entered/left the site and length of visit),
  • Geographic statistics,
  • Keyword search used to identify our site,
  • Search engine used to identify our site

We collect demographic data in order to continually monitor and improve our web site to meet our customers' needs.

We collect this information through session data, log files, sharing with partners, and links.

Session Data
Session date is data stored in the user's internet cache containing information about the user. Usage of session data is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the session data simply terminates. For instance, by setting session data on our site, the customer would not have to log in a password more than once, thereby saving time while on our site. Session data can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Periodically these log files are deleted.

Sharing
We partner with other outside parties to provide specific services (i.e. credit card processing). When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that Pioneer Custom Cabling is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Information Collection and Use
The Information We Collect:
This notice applies to all information collected or submitted on the http://www.pioneercabling.com/ website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone number

Registration
In order to place an order on this website, a user must first complete the registration form. During registration users are required to give their contact information (such as name and email address). This information is used to contact users about the services on our site for which they have expressed interest. There are also unique identifiers (such as customer number) that are not required, but requested so we can provide a more personalized experience on our site.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are viewing non-secure documents. To learn more about SSL, visit http://www.verisign.com/

Part II.  Information Usage.
The information collected by Pioneer Custom Cabling will be used for new product/service announcements, email announcements or advertisements.  They will never be used for referral purposes without the owner being notified.

We send all new members a welcoming email to verify username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history.  We will supplement information collected at our Web site with data from other sources, such as credit history to authorize purchases, when necessary to complete a transaction.

We may share data with the following third parties:

  • Wholesale companies,
  • Shipping companies,
  • Credit card companies, banks, other financial institutions,
  • Internet payer service (PayPal)

These third parties will use the information as follows:

  • Selection of goods,
  • Shipment of goods
  • Authorization of payment/refund

Users may opt out to have their information shared with third parties.

We offer links to other Web sites.  Please note: when you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours.

In the future, our Web site may offer chat rooms, forums or message boards.  Please be advised that information posted in these venues becomes public knowledge. 

Part III.  Access to Information
Pioneer Custom Cabling maintains the accuracy of our information by constant data cleansing and matching.  Users may access their own personal information and contact us about inaccuracies they may find.  Please send an email to http://www.pioneercabling.com/, provide your name, email address and user name as well as the correction requested.  Users may delete their information from our database by sending an email to that effect to http://www.pioneercabling.com/.     

Part IV. Problem Resolution
If problems arise, users may contact Pioneer Custom Cabling by telephone or email.  We are committed to resolving disputes within 60 days.

Part V. Data Storage and Security
Pioneer Custom Cabling protects user information with the SSL encryption and other technology and procedures used to protect consumer privacy.  While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  Our employees must use password-protected screen-savers when they leave their desk.  When they return, they must re-enter their password to re-gain access to customer information.

If you have any questions about Pioneer Custom Cabling's privacy policy, please email us at http://www.pioneercabling.com/ or call us at 720-872-3193.

 
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